Ups Customer Center Locations (2024)

FAQs

What is the difference between UPS Customer Center and store? ›

What is the difference between a UPS Customer Center and The UPS Store®? A UPS Customer Center is a UPS-owned and staffed shipping location equipped to assist you with any UPS international, air or ground package shipment.

Drop Your UPS Packages Off

UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off. UPS Customer Centers: On-site UPS operating facility.

(800) 742-5877

United Parcel Service / Customer service

Our UPS Customer Center in NEW YORK, NY, provides customers with full-service packaging services and convenient hours to handle any last-minute shipping needs. Our on-site staff is available to provide shipping advice and support for any customer with shipment questions.

A UPS Access Point® is a third-party retail location that offers UPS package drop-off or delivery services. Merchants and customers can use the secure digital lockers at UPS Access Points as a convenient place to drop off or pick up parcels.

If you're unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point^® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.

When selecting the method for returning your Amazon purchase, choose The UPS Store Dropoff. You don't need to have your items boxed or labeled. Instead, The UPS Store will pack, label and ship your return for free. UPS will email you a return shipping code ahead of time that you'll need to show to an employee.

Yes, you can pick up your UPS package at a UPS pickup location. Can I pick up a package from UPS before delivery? No, most times you cannot pick up a package before UPS delivery. If you need a package before UPS delivery, be sure to contact UPS.

If the package is not located, a Damage/Loss claim letter will be sent to you, the shipper, via email, fax, or post. If the package is found, UPS will not approve the claim and will route the package on to the recipient. UPS will notify you when the package is delivered.

What does UPS stand for? ›

United Parcel Service, Inc.

(UPS) is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has expanded to become a Fortune 500 company and one of the world's largest shipping couriers.

When UPS delivers a package, they typically make three delivery attempts. If the first attempt is unsuccessful, the driver will leave a note on your door with information about the next delivery attempt. The package may be left with a neighbor or delivered to a UPS Access Point® location near you for pickup.

All UPS service levels are accepted at UPS drop box locations, including international shipments. With over 42,000 locations nationwide, you're bound to have a UPS drop box nearby and our UPS location finder tool will help you find it.

USPS Rates. Which is cheaper UPS or USPS, is a crucial question when comparing any shipping carriers. UPS is often more expensive than USPS due to fees and surcharges, especially when it comes to shipping smaller packages. Generally, USPS offers much better rates when shipping smaller packages of less than two pounds.

Takeaway: FedEx shipping provides cheaper rates if you are paying the retail price when sending a small package at shorter distances. If you use Easyship, UPS will have a better rate.

Note: UPS drop-off only locations and USPS drop boxes can't scan a QR code. You'll need to bring it to your nearest UPS Store or USPS Post Office.

• 2mo ago. So I'm US based but I'm assuming it's roughly the same. For us an access point is a partnered business that will hold a package for up to a week for the receiver to pick up from. For us it's usually a UPS Store, Advanced Auto parts, or CVS.

Does UPS deliver on weekends, including Saturday and Sunday? Yes, UPS offers Mon-Sat delivery service for residential and commercial packages and offers delivery of residential packages on Sunday.

UPS SurePost^® is an economy service for your non-urgent, business to consumer needs of low value. UPS makes the shipment pick-up, and the U.S. Postal Service^® (USPS^®) makes the final delivery, seven days a week.