/ Former HSBC Bank Canada Personal Banking Clients
Your Everyday Banking, Borrowing and Investing Needs Are Important to Us
Now that your products and services have migrated to RBC or its subsidiaries,please refer to the post-migration checklist and this site for resources to help ensure smooth landing.
The acquisition of former HSBC Bank Canada by RBC is now complete.
Last updated: April 24, 2024
Your Everyday Banking, Borrowing and Investing Needs are Important to Us
The acquisition of former HSBC Bank Canada by Royal Bank of Canada (RBC) is now complete and your products and services have started migrating to RBC or its subsidiaries. Please refer to the migration timeline and this site for resources to help make the most of your first few weeks at RBC.
Last updated: March 29, 2024
- Important Details About Migration
- Tips for a Smooth Transition
- Benefits You Can Expect
- FAQs
Important Details About Migration
Your products and services have now migrated to Royal Bank of Canada. The following migration activities were recently completed.
Tips for Your First Month at RBC
Please use the post-migration checklist and tips below to make the most of your first few weeks at RBC.
Enrol in RBC Online Banking, if you haven’t already.
With RBC Online Banking and the RBC Mobile app1, you can easily check your balances, view transactions and statements, pay bills and transfer funds at your convenience.
Enrol in RBC Online Banking
Protect yourself against fraud.
Be aware of random, unexpected requests for your banking or investment-related information, including personal details, usernames and passwords. Unless you contacted us first, neither RBC nor their affiliates will ask for this information through email, text or over the phone.
Book an appointment if you have questions.
Your needs are important to us. Please book an appointment to speak with an advisor about any questions or concerns you may have.
Safeguarding your privacy and personal information is important to us. We hold ourselves to the highest standards of privacy management practices to keep your information safe. Please see the RBC Global Privacy Notice and RBC Digital Privacy Notice for details.
Benefits You Can Expect
From banking and borrowing to saving and investing, you now have access to the best of RBC.
- Advance and Personal Banking Client Benefits
- Premier Client Benefits
Trusted Client Service
Continue to get advice and support from an experienced team of advisors, mortgage specialists and financial planners.
International Capabilities
Stay connected to your global accounts—view your HSBC account balances in other regions, hold foreign currency accounts and trade on Canadian, U.S. and international exchanges through RBC Direct Investing.
Largest Branch and ATM Network in Canada
Enjoy the convenience of over 1,100+ branches and 4,000+ ATMs across Canada.
Value and Savings
Earn savings and benefits through everyday purchases and investments, access market-leading money management tools and earn Avion points2 as a member of the RBC Value Program.
Award-Winning Avion Rewards Program3
Benefit from the market-leading travel offering, innovative shopping companion, cash-back deals and the ability to redeem Avion points for financial rewards, gift cards and more.
Easy Digital Banking
Enjoy RBC Online Banking and the RBC Mobile app, plus tools and services that give you quick and easy control over your money.
CDIC Coverage
Eligible deposits in your migrated accounts will continue to be protected by the Canada Deposit Insurance Corporation (CDIC).
Robust Suite of Offerings
Access comprehensive lending, investing and trading at RBC Direct Investing, business banking and services, and much more.
A Dedicated Team
Receive preferred care and proactive service from your client relationship team and Relationship Manager to help you grow your wealth, diversify your assets and leverage opportunities.
Customized Advice
Benefit from a tailored advisory process that allows us to better understand your current and future needs, and ensures the advice you receive is relevant, timely, and appropriate for your circ*mstances.
Trusted Client Service
Continue to get advice and support from an experienced team of advisors, mortgage specialists and financial planners.
International Capabilities
Stay connected to your global accounts—view your HSBC account balances in other regions, hold foreign currency accounts and trade on Canadian, U.S. and international exchanges through RBC Direct Investing.
Largest Branch and ATM Network in Canada
Enjoy the convenience of over 1,100+ branches and 4,000+ ATMs across Canada.
Value and Savings
Earn savings and benefits through everyday purchases and investments, access market-leading money management tools and earn Avion points2 as a member of the RBC Value Program.
Award-Winning Avion Rewards Program3
Benefit from the market-leading travel offering, innovative shopping companion, cash-back deals and the ability to redeem Avion points for financial rewards, gift cards and more.
Easy Digital Banking
Enjoy RBC Online Banking and the RBC Mobile app, plus tools and services that give you quick and easy control over your money.
CDIC Coverage
Eligible deposits in your migrated accounts will continue to be protected by the Canada Deposit Insurance Corporation (CDIC).
Robust Suite of Offerings
Access comprehensive lending, investing and trading at RBC Direct Investing, business banking and services, and much more.
Former HSBC Private Investment Counsel4 Client?
Learn more about RBC Wealth Management, where you have access to world-class investment and wealth stewardship services.
Learn More
Frequently Asked Questions
FAQs for Personal Banking Clients
HSBC Overseas Holdings (UK) has transferred the ownership of its Canadian banking business to Royal Bank of Canada with effect from March 28, 2024. The HSBC trade mark(s) and all similar trademarks and derivations thereof are used temporarily under licence by HSBC Overseas Holdings (UK) Limited to Royal Bank of Canada and related group entities.
Legal Disclaimer
* HSBC Bank Canada refers to, as applicable, HSBC and all subsidiaries, including HSBC Investment Funds (Canada) Inc., HSBC Securities (Canada) Inc. (including HSBC InvestDirect), HSBC Private Investment Counsel (Canada) Inc., HSBC Global Asset Management (Canada) Limited, HSBC Finance Mortgages Inc., HSBC Trust Company (Canada), and HSBC Mortgage Corporation (Canada).
RBC Direct Investing Inc. and Royal Bank of Canada are separate corporate entities which are affiliated. RBC Direct Investing Inc. is a wholly owned subsidiary of Royal Bank of Canada and is a Member of the Investment Industry Regulatory Organization of Canada and the Canadian Investor Protection Fund. Royal Bank of Canada and certain of its issuers are related to RBC Direct Investing Inc. RBC Direct Investing Inc. does not provide investment advice or recommendations regarding the purchase or sale of any securities. Investors are responsible for their own investment decisions. RBC Direct Investing is a business name used by RBC Direct Investing Inc.
®/™ Trademark(s) of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. © Royal Bank of Canada 2023.
‡ All other trademarks are the property of their respective owner(s).
Legal Disclaimer1)
RBC Mobile is operated by Royal Bank of Canada, RBC Direct Investing Inc. and RBC Dominion Securities Inc.
Legal Disclaimer2)
You must have an Avion Rewards credit card, or an eligible banking account enrolled in the Value Program to earn Avion Rewards points on your purchases.
Legal Disclaimer3)
Avion Rewards has been recognized with two 2023 International Loyalty Awards, including "International Loyalty Program of the Year (Global Regional Winner - Americas)" and "Best Loyalty/Benefits in a Financial Product".
Legal Disclaimer4)
The Private Investment Counsel service is a discretionary portfolio management service offered by HSBC Private Investment Counsel (Canada) Inc. (HPIC). Under this discretionary service, assets of participating clients will be invested by HPIC or its delegated portfolio manager, HSBC Global Asset Management (Canada) Limited (AMCA), in securities, including but not limited to, stocks, bonds, mutual funds, pooled funds and derivatives. Commissions, management fees, custodial fees and expenses all may be associated with the use of the Private Investment Counsel service. Neither the Private Investment Counsel service nor any of the securities purchased as part of the Private Investment Counsel service are guaranteed or covered by the Canada Deposit Insurance Corporation, HSBC Bank Canada, or any other investor protection fund or deposit insurer. The value of an investment in or purchased as part of the Private Investment Counsel service may change frequently and past performance may not be repeated. HPIC is a wholly owned subsidiary of, but separate legal entity from, HSBC Bank Canada and provides its services in all provinces of Canada, except Prince Edward Island. AMCA is a wholly owned subsidiary of, but separate entity from, HSBC Bank Canada. Full terms and conditions are available at hsbc.ca/importantinformation.
Exceptionally Personalized Investment Management for Clients of Former HSBC Private Investment Counsel*
Enjoy access to world-class investment and wealth stewardship services at RBC Wealth Management.
As part of RBC Phillips, Hager & North Investment Counsel and the broader set of RBC Wealth Management services, you can expect a consistent, disciplined investment approach, highly personalized service and a client experience that extends beyond investment management to encompass family wealth stewardship.
Disciplined approach: Stay aligned to your investment objectives and strategies with our established investment approach and firm-wide strategy that is inclusive of our leading investment strategists, economists, and portfolio risk specialists. You benefit from the collective wisdom of both your Investment Counsellor’s personal insight and RBC Wealth Management.
Leading money management: Access award-winning RBC Global Asset Management1 products, plus carefully selected third-party investment managers, and market-leading private equity/alternative managers.
Family wealth stewardship: Enjoy preferred access to our in-house team of 250+ tax, legal and financial experts. Your wealth management strategy encompasses tax, retirement, succession and estate planning. We also collaborate closely with your other trusted advisors to deliver a truly integrated experience.
Peace of mind: Your aspirations. Your family. Your security. Your health and well-being. What’s important to you is important to us so we always keep your priorities top of mind when managing your investments and wealth. Further proof of our commitment is through our partnership offers such as wellness services from health care providers.
Learn more by visiting RBC Wealth Management.
* The Private Investment Counsel service is a discretionary portfolio management service offered by HSBC Private Investment Counsel (Canada) Inc. (HPIC). Under this discretionary service, assets of participating clients will be invested by HPIC or its delegated portfolio manager, HSBC Global Asset Management (Canada) Limited (AMCA), in securities, including but not limited to, stocks, bonds, mutual funds, pooled funds and derivatives. Commissions, management fees, custodial fees and expenses all may be associated with the use of the Private Investment Counsel service. Neither the Private Investment Counsel service nor any of the securities purchased as part of the Private Investment Counsel service are guaranteed or covered by the Canada Deposit Insurance Corporation, HSBC Bank Canada, or any other investor protection fund or deposit insurer. The value of an investment in or purchased as part of the Private Investment Counsel service may change frequently and past performance may not be repeated. HPIC is a wholly owned subsidiary of, but separate legal entity from, HSBC Bank Canada and provides its services in all provinces of Canada, except Prince Edward Island. AMCA is a wholly owned subsidiary of, but separate entity from, HSBC Bank Canada. Full terms and conditions are available at hsbc.ca/importantinformation.
Portfolio Management for the Private Investment Counsel service is provided by HSBC Global Asset Management (Canada) Ltd.
Private Wealth Planning services are offered through HSBC Private Investment Counsel (Canada) Inc. (HPIC), a wholly owned subsidiary of, but separate legal entity from, HSBC Bank Canada and provides its services in all provinces of Canada, except Prince Edward Island.
1 RBC Global Asset Management Inc. earns 11 Refinitiv Lipper Fund Awards 2022 Canada for investment excellence.
RBC Phillips, Hager & North Investment Counsel Inc. and RBC Royal Bank of Canada are separate legal entities that are affiliated. RBC Phillips, Hager & North Investment Counsel Inc. is a member company under RBC Wealth Management, a business segment of Royal Bank of Canada. ® / ™ Trademark(s) of Royal Bank of Canada. RBC and RBC Wealth Management are registered trademarks of Royal Bank of Canada. Used under licence. © RBC Phillips, Hager & North Investment Counsel Inc. 2023. All rights reserved.
