(USA) Market Manager, Walmart US (2024)

Position Summary...

What you'll do...

Provides supervision and development opportunities for facility management in multiple facilities by hiring; providing direction; setting expectations; holding facility managers accountable; rewarding; and guiding the development of facility management. Ensures competitive talent for multiple facilities by championing company human resource initiatives; addressing new business needs or anticipated turnover; promoting opportunities to attract and retain a high performing diverse workforce; ensuring talent pipeline; and guiding the leadership development process. Implements and models customer service standards across multiple facilities by ensuring unbeatable excellence in store standards; understanding unique needs of customer; ensuring enhanced customer experience for the business area; creating an environment for facility managers to set excellent customer service expectations that are aligned with customer needs and expectations and company goals. Ensures compliance with company and legal policies, procedures, and regulations, including environmental compliance, for multiple facilities by implementing and monitoring loss prevention, safety, and compliance controls; overseeing safety, operational, and quality assurance routines, developing and implementing action plans, and providing direction and guidance on executing company programs and strategic initiatives. Delivers effective execution for the business area by driving operational excellence; holding the management team accountable; initiating and leading company change efforts to maximize desired results; conducting competitor assessments; monitoring the effectiveness and implementation of continuous improvement programs; and providing information and feedback for process improvements within the organization. Drives overall financial performance of the market by preparing, analyzing, and reconciling financial reports; creating and administering capital and expense budgets; determining trends and areas of opportunity; advising others on cost control methods; and resolving budgetary issues. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.Live our Values Culture Champion • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance. Servant Leadership • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparentEmbrace ChangeCuriosity & Courage • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Digital Transformation & Change • Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.Deliver for the Customer Customer Focus • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans and initiatives. Strategic Thinking • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.Focus on our AssociatesDiversity, Equity & Inclusion • Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs. Collaboration & Influence • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Talent Management • Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursem*nt, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: 5 years experience supervising Management Associates OR 3 years experience as a Store Manager OR 5 years supervising managers who have P&L responsibility and make employment decisions. Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments Valid driver’s license.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Facility Maintenance, Managing Fuel or Convenience Store, Retail Management, Retail Operations

Bachelors: Arts, Bachelors: Science

Primary Location...

710 N Davis Ave, Cleveland, MS 38732-2102, United States of America

FAQs

What does a market manager do for Walmart? ›

Drives overall financial performance of the market by preparing, analyzing, and reconciling financial reports; creating and administering capital and expense budgets; determining trends and areas of opportunity; advising others on cost control methods; and resolving budgetary issues.

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How long does it take to become a manager at Walmart? ›

No college degree needed

It noted that a college degree isn't required to become a manager, and that 3 in 4 people in management roles at its stores, clubs or supply chain divisions started as hourly workers. On average, it requires about 5 years to move from an entry-level role to management, the company added.

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What is the job of CSM at Walmart? ›

Handling customer complaints, questions and concerns. Maintaining an adequate supply of cash and coins in the drawer. Entering financial data into various systems. Shredding confidential documents that are no longer required.

What do Walmart managers do? ›

You will help develop and lead a cohesive team while maintaining a strong focus on the overall customer experience. "Walmart has offered me plenty of opportunities and encouraged my passion for technology and social media."

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What is the highest paying job at Walmart? ›

Some of the highest wages a worker can make at Walmart are in the job titles Director Of Software Engineering ($271,000), and title Director Of Product Management ($263,037) which are the highest paying jobs at Walmart.

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What is a market manager's job? ›

Marketing managers estimate demand and identify potential markets for products and services that an organization and its competitors offer. They may develop pricing and other strategies, such as ways to acquire and retain customers.

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Who makes $400,000 at Walmart? ›

Walmart managers can now earn $400,000 a year, no college required, thanks to stock grants.

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How much do you get paid for being a manager at Walmart? ›

Store Manager

Manage a multi-million dollar business. The annual salary range for this position is $90,000 to $170,000.

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Can Walmart store managers make $500,000 a year? ›

All told, a successful manager of a high-performing store could now pass the $500,000 mark, according to Bloomberg News. That's far more than the typical pay of a US store manager, which is around $100,000 per year (though those running complex locations are frequently paid more).

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Is CSM a stressful job? ›

It can be stressful, but it provides opportunities for growth and development. As long as you have a thirst for learning and the ability to build strong relationships, you can thrive as a CSM! Do not be afraid of making mistakes, do them, and then learn from them. "

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Is a CSM a manager? ›

A customer success manager (CSM) supports your customers as they transition from sales prospects to active users of your products. CSMs focus on building customer loyalty and developing close, long-term client relationships.

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What is CSM in Walmart? ›

A Customer Service Manager co-ordinates the checkout area in the store and resolves Customer complaints by performing the following duties. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

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What is the difference between a market manager and a store manager at Walmart? ›

Store manager: Store managers oversee the day-to-day operations of an entire Walmart and manage the store lead, coaches, and specialty area managers. Market manager: A market manager oversees the operations of a regional group of Walmart stores and manages each location's store manager.

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How to make 400k a year at Walmart? ›

In smaller stores, a store manager can be granted up to $10,000 to $15,000 annually. Combined with the previously announced annual average salary of $128,000 and the ability to earn up to 200% of that salary in bonuses, a Walmart manager could earn as much as $400.000 a year if running a large store.

What are the levels of management at Walmart? ›

The hierarchical structure of Walmart is, like most other structures, a top-down chain of command. There are many levels of responsibility, with the CEO at the top of the chain. Then there are executive-level officers, senior management, and junior management, etc.

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What is a market manager responsible for? ›

Marketing managers often plan and oversee many different activities including go-to-market launches, advertising, email campaigns, events, and social media. You will also build marketing programs and campaigns, collaborate cross-functionally, and report on marketing metrics.

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How to become a marketing manager at Walmart? ›

Minimum Qualifications: Bachelor's degree in Business, Communications, or related field and 2 years' experience in marketing or related field OR 4 years' experience in marketing or related field.

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What is the role of a market area manager? ›

Area Manager duties and responsibilities

Recruit, hire and train new managers in their direct area. Offer consultation and recommendations to store managers on overcoming operations challenges. Monitor sales and work toward meeting quarterly objectives. Minimize cost and labor by reviewing schedules and inventory use.

What is the role of a go-to-market manager? ›

Go-to-market manager definition

They work with cross-functional teams to ensure smooth launch operations. A go-to-market manager sets the strategic vision, hires the right team, and motivates them to work on operational initiatives and achieve launch goals.

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